WARRANTY POLICY

1.Warranty Period: All products come with a 12-month warranty from the date of purchase.
2.Warranty Coverage: Covers only failures caused by manufacturing defects or material issues (e.g., smart function failure, device malfunction); Does not cover normal wear and tear, damage from misuse/improper operation, unauthorized disassembly or modification.
3.Warranty Services:
a.24/7 remote technical support (exclusive for overseas customers, via video guidance or online assistance);
b.Free replacement parts for faulty components (customer bears part of the shipping fee);
c.For factory repairs, customers bear international shipping costs; Local professional repair centers are recommended, with technical support and repair guidance provided.
4.Return & Exchange Policy: Return and exchange services are temporarily unavailable; Please confirm product functions and applicability before purchase. For quality issues within 30 days of purchase, solutions include remote support or replacement parts.
5.Warranty Application: Provide valid purchase proof (e.g., invoice, order number) + detailed problem description, and contact after-sales via email, phone, or online customer service.